Privacy Policy
Draft for review before publication · Effective date: [INSERT DATE] · Privacy contact: [INSERT BUSINESS EMAIL]
1. Information we collect
When you contact us, we may collect your name, email address, telephone number, service interests, inquiry details, and records of communications and consent. We may also collect basic technical website data through our hosting and security providers.
2. How we use information
We use information to respond to requests, arrange appointments, provide requested services, maintain business records, improve our website, and send text messages where appropriate consent or another lawful basis exists.
3. Text messaging and mobile information
We collect SMS consent separately for non-marketing and marketing communications where offered. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers necessary to deliver the messaging service. We may share information with vendors acting on our behalf solely to operate the service, subject to appropriate safeguards.
4. Sharing and service providers
We may use website hosting, CRM, communications and security providers to process information for our operations. We may disclose information where required by law or with your authorization. Financial and insurance services may involve additional disclosures provided by the relevant licensed entity.
5. Your choices
You may opt out of SMS messages by replying STOP. Reply HELP for assistance. You can also contact us to ask about access, correction or deletion of information, subject to applicable law and recordkeeping obligations.
6. Security and retention
We use reasonable administrative and technical safeguards and retain information as needed for business operations, legal compliance, and documented consent. No internet transmission is completely secure.
7. Changes and contact
We may update this policy by posting a revised version. For privacy questions, contact: [INSERT BUSINESS EMAIL], [INSERT BUSINESS MAILING ADDRESS].